That's right, the new $299 USD console will be effective by tomorrow morning at most major retailers. This obviously seems to be a pleasant response from Microsoft to Sony's addition of a newer 120GB Console that will retail at the same price. Microsoft also announced that the Arcade Xbox 360 Bundle would have its retail price sliced on the shelves to $199 USD. They have also confirmed that both current and new $299 USD Elite Console's will be compatible with Project NATAL and controller free gaming.
Seems like a good move from Microsoft to attract any remaining gamers that have yet to dip their feet into the world of Xbox 360. Hey, and if you are reading this and you don't own one, go ahead and shell out the three-hundred bucks for the new quieter and more efficient Elite, I promise you won't regret it... (psst, don't bother with the Arcade Edition, Elite ftw).
Showing posts with label microsoft. Show all posts
Showing posts with label microsoft. Show all posts
Thursday, August 27, 2009
Sunday, September 16, 2007
Halo 3 Almost a Week Away
The game that everyone has been waiting for is just a few days away, with almost 2 million copies pre-ordered, Halo 3 has created the biggest buzz for a game to date. Almost all Halo fans are counting down 'till September 25th, the day the game is supposed to hit shelves in 3 different editions, Normal, Limited, and Legendary Edition.
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Although many will be camping out to the get the game at exactly 12AM, some avid players report they have already got their hands on the game. Though it has been said a few have already been caught, and handed a ban until 9999. With this said, its obvious everyone is very excited, I am not the biggest halo fan but I was glad I pre-ordered... I'll see everyone September 25th, but until then I will be playing the Call Of Duty 4 Beta :P.
src="http://pagead2.googlesyndication.com/pagead/show_ads.js">
Although many will be camping out to the get the game at exactly 12AM, some avid players report they have already got their hands on the game. Though it has been said a few have already been caught, and handed a ban until 9999. With this said, its obvious everyone is very excited, I am not the biggest halo fan but I was glad I pre-ordered... I'll see everyone September 25th, but until then I will be playing the Call Of Duty 4 Beta :P.
Friday, July 6, 2007
Microsoft Extends Xbox 360 Warranty to 3 Years
It seems like Microsoft finally decided to step up and fix some of the major problems that 360 owners have been complaining about. After recent reports showed the average console failure rate at 33% rather than Microsoft's originally stated 5%, the console maker stepped up by adding 2 years to its current 1 year repair policy for consoles which showed the dreaded '3 Red Lights' Error.
The company hopes this will strike a boost sales and increase customer satisfaction, as well as to stay on even grounds with the comfirmed $100 price drop on the Playstation 3. I am personally very pleased as a 360 owner, since I am assured a working console for the next 3 years. Despite, this, it was not all good news on Microsoft's part, as they will be ending up paying about 1.5 billion dollars to deal with the console repairs.
Original Article Below:
http://news.teamxbox.com/xbox/13876/Microsoft-Extends-Xbox-360-Warranty-to-Three-Years/
"An open letter from Peter Moore, corporate vice president of the interactive entertainment and devices division at Microsoft, has just announced that the compnay is extending the warranty of the Xbox 360 to cover any console issues resulting in three flashing red lights, for three years from purchase. The company still denies there is a design flaw that causes the 3 RLOD. Regardless, it's good to hear the company will fix any console experiencing the 3 RLOD free of charge—including shipping—for three years from the console’s purchase date.
Open Letter From Peter Moore To our Xbox Community: You've spoken, and we’ve heard you. Good service and a good customer experience are areas of the business that we care deeply about. And frankly, we've not been doing a good enough job. Some of you have expressed frustration with the customer experiences you have had with Xbox 360; frustration with having to return your console for service after receiving the general hardware error message on the console. The majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out. But when anyone questions the reliability of our product, or our commitment to our customers, it's something I take very seriously. We have been following this issue closely, and with on-going testing have identified several factors that can cause a general hardware failure indicated by three flashing red lights on the console. To address this issue, and as part of our ongoing work, we have already made certain improvements to the console. We are also implementing some important policy changes intended to keep you in the game, worry-free. As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge—including shipping—for three years from the console’s purchase date. We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past. In doing so, Microsoft stands behind its products and takes responsibility to ensure that every Xbox 360 console owner continues to have a fantastic gaming experience. If we have let any of you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience. This will take a few days to roll out globally, and I appreciate your continued patience as we launch this program. I've posted an FAQ that should address some additional questions, and we'll update it over the next few days. I want to thank you, on behalf of all us at Microsoft, for your loyalty. "
- TeamXbox.com
The company hopes this will strike a boost sales and increase customer satisfaction, as well as to stay on even grounds with the comfirmed $100 price drop on the Playstation 3. I am personally very pleased as a 360 owner, since I am assured a working console for the next 3 years. Despite, this, it was not all good news on Microsoft's part, as they will be ending up paying about 1.5 billion dollars to deal with the console repairs.
Original Article Below:
http://news.teamxbox.com/xbox/13876/Microsoft-Extends-Xbox-360-Warranty-to-Three-Years/
"An open letter from Peter Moore, corporate vice president of the interactive entertainment and devices division at Microsoft, has just announced that the compnay is extending the warranty of the Xbox 360 to cover any console issues resulting in three flashing red lights, for three years from purchase. The company still denies there is a design flaw that causes the 3 RLOD. Regardless, it's good to hear the company will fix any console experiencing the 3 RLOD free of charge—including shipping—for three years from the console’s purchase date.
Open Letter From Peter Moore To our Xbox Community: You've spoken, and we’ve heard you. Good service and a good customer experience are areas of the business that we care deeply about. And frankly, we've not been doing a good enough job. Some of you have expressed frustration with the customer experiences you have had with Xbox 360; frustration with having to return your console for service after receiving the general hardware error message on the console. The majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out. But when anyone questions the reliability of our product, or our commitment to our customers, it's something I take very seriously. We have been following this issue closely, and with on-going testing have identified several factors that can cause a general hardware failure indicated by three flashing red lights on the console. To address this issue, and as part of our ongoing work, we have already made certain improvements to the console. We are also implementing some important policy changes intended to keep you in the game, worry-free. As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge—including shipping—for three years from the console’s purchase date. We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past. In doing so, Microsoft stands behind its products and takes responsibility to ensure that every Xbox 360 console owner continues to have a fantastic gaming experience. If we have let any of you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience. This will take a few days to roll out globally, and I appreciate your continued patience as we launch this program. I've posted an FAQ that should address some additional questions, and we'll update it over the next few days. I want to thank you, on behalf of all us at Microsoft, for your loyalty. "
- TeamXbox.com
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